Intra-Alliance

Guidelines

This communication platform facilitates internal communication within
the Alliance. It offers features such as forums, email access, repository
integration, helpdesk, and displays a calendar directly from the repository
(view-only). Additionally, it includes CRM functionalities with information
about partners and working groups and allows users to register for work
package teams upon moderator approval.

Select a service

Forum

Calendar

External
Services

CRM

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This forum is an online platform where people
gather to discuss specific topics, share knowledge,
and exchange ideas. It usually consists of different
categories or threads, each focused on a particular
subject, where members can post questions,
comments, or opinions. Forums encourage community
interaction, allowing users to respond to one another,
build discussions, and often create a sense of belonging
among people with shared interests.

Forum

You can select the WP Forum that you are registered

Home

New Reply, Answer, Comment, Quote

Edit Topics and Posts

Forum Moderation

Topic & Post Moderation

New Topic/Question

Reply – is the regular reply to topic posts or to other replies, Answer – is a reply to Question which supposed to contain an answer,
Comment – Use comments to ask for more information or suggest improvements, Quote – this feature makes it easier to distinguish between
quoted text and new reply – thus following the flow of conversation becomes easier, Quote inline (copy-paste multiquote) – You can also copy a
part of text, paste in new reply editor, select and click on quote button (rich editor toolbar)

In order to start forum moderation you should navigate in Dashboard to Forums > Forums admin page. Each forum has add/edit/delete/view
buttons.

Solved – Adds solved icon and [solved] prefix to topic, Sticky – Makes this topic sticky (It’s always listed on top of topic list), Close – Adds closed
icon and doesn’t allows users to post a new reply, Move – Allows to move topic to another forum. Opens a pop-up window with target forum selector,
Edit – Allows to edit topic’s first post  content, Delete – Deletes Topic with all replies permanently (no way to undo)

In case you need to change something in posted topic or reply you can use Edit button. This button is available for all posts and replies.

Buttons to add a new topic/questions are located in forum pages. Click on [Add Topic] button to start creating a new topic. It opens topic rich
editor (TinyMCE).

Forum FAQs

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Calendar

The calendar is a powerful tool for staying organized,
managing schedules, and keeping track of important
occasions. In this view, it’s seamlessly connected to
the repository in a view-only mode*, giving you all the
information you need in one convenient place.
Without the hassle of switching between screens, you
can stay focused and effortlessly keep up to date with
all upcoming events and activities.

*view-only mode

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INGENIUM Repository

INGENIUM Webmail

INGENIUM Helpdesk

For support requests, please sign in with your email or username and
password to submit a ticket through the Helpdesk system. Each request
is assigned a unique ticket number, which you can use to track its status
and responses. The system also maintains a complete record and history
of all your support requests for your reference.

We can communicate more effectively using the INGENIUM webmail
accounts. Simply log in to the webmail service to get started.

The repository platform provides file sharing and storage capabilities, along
with a calendar feature to add and manage events. You can conveniently log in
using Single Sign-On (SSO) for quick and secure access.

Connect

Connect

Connect

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CRM Groups

CRM Members

This CRM system is used to manage and improve interactions with
all the WP Members. It helps store user information and strengthen
relationships.

By organizing user details in one place, the system makes it easier
for the users to find personalized information, improve efficiency,
and build long-term engagement within its community.

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CRM Groups

CRM Members

Edit Name, Date of Birth, Address and Location

CRM Groups

CRM Members

Connect to Intra-Alliance CRM

User account is created on the INGENIUM Intra-Alliance website (locally or through the SSO)

The user may modify their Name, Date of Birth and Location by selecting Save Changes.

The user may request registration in the desired WP. The WP moderator subsequentry review the request and either
approve or reject the registration.

Within the Members menu, the user can view the list of CRM members.