Helpdesk – Numbers and Facts

The INGENIUM Helpdesk is a ticketing system where students, faculty, and staff can submit support requests and track them with unique ticket numbers. It helps the DIGITAL INGENIUM team resolve technical issues related to the alliance’s digital services in a timely manner. This helpdesk is part of a broader set of digital platforms operated by the INGENIUM European University Alliance, which include submission portals for student and staff proposals, mobility applications, hackathons, and other collaborative academic activities. These supplementary and student platforms streamline access to opportunities like research calls, hackathon participation, and applications for schools or innovative teaching ideas. Together, these tools support learners and staff across the alliance’s ten partner universities by enhancing digital collaboration and academic engagement.